Shipping policy

Delivery Time   Orders within South Africa are delivered in 8 to 15 working days.

Tracking   You will receive a tracking code via email once your order is shipped. If your tracking information is not updated within 5 business days, please contact us.

Incorrect Orders     If you receive an incorrect order, contact us immediately. Address changes cannot be made once processing begins.

Shipping Schedule   We ship on business days only. You will receive a Shipping Confirmation email once your order is dispatched.

Lost/Stolen/Damaged Packages  We are not responsible for lost, stolen, or damaged packages. Report issues directly to the shipping carrier.

Address Accuracy   Ensure your shipping address is correct at checkout. We cannot change the address once the order is placed.

Feedback  We value your feedback. Email us with any comments or concerns.

Thank you for shopping with us!